Terms & Conditions

Welcome to Buzzix. These Terms & Conditions ("Terms") govern your access to and use of our website, services and products. By placing an order, creating an account, or otherwise using our platform, you confirm that you have read, understood and agreed to these Terms. If you do not agree, please do not use our services.

1. About our services

Buzzix offers digital visibility consulting and content strategy solutions across major social platforms. We help creators, independent professionals and brands strengthen their online presence through structured planning, audience insights and compliant growth practices.

Our offering is advisory and analytics-based. We do not sell fake engagement, automated behaviour or any practice that violates the terms of service of the platforms our clients use.

2. Eligibility

• You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our services.
• You are responsible for providing accurate information about yourself and about the accounts you want to promote.
• You must be the legitimate owner of the accounts or pages you provide to us, or you must have explicit permission to act on the owner's behalf.

3. Orders and pricing

All prices are displayed in the currency shown on the relevant service page and include any taxes where applicable. Prices may change at any time, but changes will not affect orders that have already been paid for.

When you place an order, you receive an email confirmation with the details of your package. The order is considered final once payment has been successfully processed.

4. Payments

Payments are processed by trusted third-party providers (such as Stripe, PayPal or similar). Buzzix does not store your full card details on its servers. By placing an order you authorise the charge of the displayed amount to the payment method you provided.

5. Delivery and timelines

Most services begin processing within a few hours of payment confirmation. Delivery times vary depending on the size of the package and the platform involved. Estimated timelines communicated before purchase are indicative and not contractual.

6. Refund and cancellation policy

• You may request a full refund before the service has started being delivered.
• Once delivery has begun, refunds are assessed on a case-by-case basis and may be granted as a partial refund or account credit.
• Refund requests must be sent to our support team with your order reference.
• We reserve the right to refuse a refund if the service has been fully delivered or if the order violates these Terms.

7. AI-generated content

Some of our services rely on AI models to generate suggestions, commentary or other creative output. You understand that AI-generated content may occasionally require review or adjustment, and you retain the ability to edit or remove any generated output before the final order is submitted.

8. User responsibilities

• You agree not to use our services for unlawful, fraudulent, abusive or harmful purposes.
• You will not submit accounts, URLs or content that you do not own or are not authorised to manage.
• You will not attempt to interfere with the platform, its security, its infrastructure, or reverse-engineer any part of it.
• You are solely responsible for the compliance of your own content with the terms of service of the platforms you operate on.

9. Platform compliance

Buzzix does not control the rules, algorithms or moderation policies of any third-party platform (Instagram, TikTok, YouTube, etc.). We cannot guarantee specific outcomes such as account reach, follower growth or revenue, and we are not liable for decisions made by these platforms about your accounts.

10. Intellectual property

All trademarks, logos, text, images and code displayed on the Buzzix website are the property of Buzzix or its licensors. You may not copy, reproduce, distribute or create derivative works from any part of our website without explicit written permission.

11. Limitation of liability

To the maximum extent permitted by applicable law, Buzzix is not liable for indirect, incidental, consequential or special damages arising from the use of, or inability to use, our services. Our total liability for any direct damages is limited to the amount you paid for the specific order giving rise to the claim.

12. Modifications

We may update these Terms from time to time to reflect changes in our services or legal requirements. The updated version will be published on this page with a new "Last updated" date. Continued use of the service after an update constitutes acceptance of the revised Terms.

13. Governing law

These Terms are governed by the laws applicable to the jurisdiction in which Buzzix operates. Any dispute arising from or related to these Terms will be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

14. Contact

Questions about these Terms? Reach out through the contact page and our team will get back to you as soon as possible.